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Setup guide for Meetio Desk

How to get up and running with Meetio's hot desking solution.

First off  it is highly suggested that you take a close inventory of the desks in your office/floor or building. Having a firm understanding of how many desks there are, where they are located and any particular characteristics of the desks or areas will be helpful as you set up Meetio Desk. Once you got your inventory and know what "reality" looks like, it's time to set up your system and "mirror" that reality into virtual desks.


Log in to Meetio Admin or create a new account for your company.

Go to the Desk section in the left hand panel under SPACES → Desks (

Desk section in Meetio Admin

Create workspaces

Workspace what?! Workspaces are representations of groups of desks, used for sorting and searching for suitable desks.  

In the Meetio app on your phone you will see the workspaces listed and be able to book a desk in a specific workspace:

Desk workspaces in the Meetio app

The workspaces also make up the icons on your floorplan map (if you're implementing Meetio View with the map add-on in your Meetio setup):

Workspaces displayed in Meetio View









A workspace could be just 4 desks put together, contain all desks in a room or even a part of a floor. Typically, all desks in a workspace would hold the same characteristics and be located in close proximity to each other.

Start by pressing "New workspace" and go ahead and create some workspaces that you feel represents your office:

New workspace in Meetio Admin

Set up virtual desks

This is when things start to happen! Once the virtual desks are created and licensed, a digital calendar will be created for each and the desks can be booked by users on their phones.

You can either fill your workspaces with an individual desk at the time or add multiple desks to a workspace based on the same nomenclature (i.e. Silent Desk 1, Silent Desk 2, Silent Desk X and so forth):

Add desks in Meetio Admin

Once you have created the desks, you will need to allocate a license to each. This can be accessed through the edit icon of each desk:

Allocate desk license

You can alter the rulesets or settings for each individual desk by pressing the edit icon as well or manage settings and ruleset for the whole workspace by pressing "Manage workspace" and then "Edit settings":

Edit settings

The rules set per desk will affect all user’s ability to book a desk  be it through the Meetio app on your phone or on a desk puck unit.

Add workspaces to your office map

Note: Requires Meetio View with map add-on

If you don't have a map for Meetio View created already, but ordered a map to be created of your office  start by contacting your Meetio representative and provide the materials requested: to have the map created by Meetio.

Once you have a map of your floor you will find it in the left hand panel under MEDIA Maps:

Maps section in Meetio Admin

Open the map by clicking on the image. 

Choose "Add workspace". Drag and drop the new workspace label where you want it to go. Under "Workspace connection", choose which workspace that corresponds with the new workspace label. Confirm and save:

Add workspace to floorplan maps

If you haven't done so already, don't forget to assign the map to your Meetio View device. There you can also control the workspace label font size.

Distribute the phone app to employees

Booking a desk can be done from the phone of your co-workers or on the desk itself (if you're adding the Meetio Desk puck to your office setup). 

If you haven't distributed the Meetio Personal phone app to your co-workers already, you can find the full guide here.

The desks you have set up will be readily available to your colleauges without any additional action needed.

Install desk pucks

To install the desk puck, begin by opening and unpacking the box. Connect the USB cable into the "DC 5V IN" port and secure the cable with a silver screw, also provided in the box.

The next step is to install the bracket mount. This can be done in two different ways, either by screwing the bracket onto the surface (screws not included for this), or by using the provided adhesive sticker.

Bracket mount installation

  1. Attach the puck onto the mount with 2 screws on the side (black screws). These screws can then be hidden with the provided rubber caps.
  2. You can now connect the other end of the USB cable into the power adapter, and then into an electrical socket. You will be greeted with a message telling you that the puck has no internet connection. There are two ways to connect the puck to the wifi network:

Connect desk pucks to the wifi network

Connect each puck individually
Click on "Settings" and then "Launch wifi settings". Connect it to your wifi network, press next and "Save and return".

Connect pucks in bulk
You can also distribute wifi settings through the Meetio Android app:

  1. Turn on NFC on your phone
  2. Log in to the Meetio app
  3. In the top right corner, click on the settings cogwheel
  4. Scroll down and click on "Device on-boarding"
  5. Select which wifi network you want to share through the dropdown list
  6. Type the wifi password and click on "Transmit WiFi"
  7. Hold the phone close to the puck and the login details will be transmitted

Add desk pucks to Meetio Admin

Now it’s time to add your desk pucks to Meetio Admin. Begin by navigating to

  1. Here you have the option to create device groups (by selecting "New device group"), which allows you to change settings on all devices within a group:

    New device group
  2. When the device groups are ready, click on "New devices" to add the pucks:

    New devices

  3. Select "Meetio Desk" and then choose which device group you want to assign the devices to, as well as typing the serial number of the device (you can add multiple serial numbers by typing one per line):
    Device group

Assign pucks to desks

Now the devices have been created in Meetio Admin. The next and final step is to assign a puck to a desk. Simplyclick on "Edit" (the green pen) to the right of the device, select the desk in the dropdown list and then press save – way to go!

Device properties

And that's it you're done! Don't hesitate to reach out to us if you need any help.